Travel Agent Job Responsibilities:

• Meets with clients to determine travel needs, budgets and preferences.
• Sells and coordinates transportation, accommodations, insurance, tours and activities.
• Advises clients regarding destinations, cultures, customs, weather and activities.
• Collects payments, books travel arrangements and pays applicable fees.
• Handles travel issues, conflicts, complaints, cancellations and refunds.
• Builds and maintains relationships with travel and tour vendors.
• Attends travel seminars and conferences.
• Conducts research on destinations and industry trends.
• Maintains accurate bookings, payments, transactions, phone calls and meeting records.
• Contributes to agency efforts by accomplishing related tasks as needed.